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Returning Your Order

Achievers return policy allows you to return damaged or incorrect items. 

For Canada and U.S. orders, return your item within 10 business days of delivery. For international orders, return your item within 7 calendar days of delivery. Achievers will process qualifying returns free of charge and will provide either a replacement or full points refund. All other reward redemptions are considered final.

To request a Return Authorization, please contact our Member Experience team at  memberexperience@achievers.com. If the item is damaged, please include photos and a description of the damage along with your order number. Achievers reserves the right to decline return requests.

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If you have a problem that you just can't find the answer to, we're here to help. The Achievers Member Experience team is committed to going above and beyond ensuring that each member's interaction with this program is a positive and rewarding one.
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